Kiosk Policy

Effective Date: September 16th 2024

 

Thank you for choosing to use Fimble Applications. We are committed to protecting your privacy and ensuring that your experience with our mobile application is safe and secure. This Privacy Policy explains how we collect, use, and protect the information in connection with this application (the "App"). By using the App, you agree to the terms outlined in this Privacy Policy.

 

## 1. Information We Collect

 

We collect certain types of information to provide and improve the services offered through the App. This information can be categorized as personal information (if you choose to provide it) and non-personal information.

 

1.1. Personal Information

 

The App may collect personal information from users if they choose to identify themselves while using the kiosk ordering system. This information is collected only when explicitly provided by the user and may include:

 

  • Name & any other related contact information you have defined under your account such as phone number and email
  • Order items (shopping basket)

 

Important: Providing personal information is entirely optional. You can place orders without identifying yourself if you choose.

 

## 2. How We Use Your Information

 

We use the information collected to provide, enhance, and support the services offered by the App. This includes:

 

  • Order Processing: Personal information (if provided) is used to process and manage your order and ensure accurate pickup details.
  • User Identification: If you choose to identify yourself, your information may be used to recall account preferences, payment methods, coupons and personalized discounts providing a faster and more personalized experience.
  • Communication: We may use the contact information you provide (e.g., phone number or email) to send order confirmations, receipts, or updates related to your order, always according to your communication consents and preferences you have defined upon registration..
  • Improvement of Services: Non-personal data collected during your interaction with the App may be analyzed to improve the App’s functionality and user experience.

 

## 3. Data Sharing

We never sell or rent your personal information to third parties. However, to facilitate the fulfillment of your order, we may share your personal information with:

 

  • Order Fulfillment Services: Your personal information may be shared with restaurants or other entities responsible for preparing your order. This restaurant may be owned by a different registered company operating under the same brand.
  • Third-Party Service Providers: In some cases, we may use third-party service providers to process payments or send communications. These providers will only have access to the information necessary to perform their specific functions and are obligated to protect your data.

 

## 4. Data Security

 

We take appropriate measures to safeguard your information against unauthorized access, alteration, or disclosure. This includes:

 

  • Encryption: Personal information transmitted during an order submission is protected using encryption to ensure your data is secure.
  • LocalStorage Security: Preferences stored locally on your device are not transmitted and are protected by your device’s security mechanisms.

 

However, no method of data transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

 

## 5. Your Privacy Choices

 

5.1. Choosing Not to Provide Personal Information

 

You have the choice to use the kiosk ordering application without providing personal information. In this case, your order will be processed anonymously.

 

5.2. Accessing and Updating Your Information

 

If you choose to provide personal information and later wish to update, or delete it, please login to your account via web or mobile and check the settings under your account.

 

 

## 6. Third-Party Services

 

The App does not use any third-party services or integrate with any advertising, or tracking systems that may collect or process your personal data.

 

 

## 7. Children’s Privacy

 

The App is not directed towards children under the age of 13, and we do not knowingly collect any personal information from children.

 

## 8. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to the App or relevant legal requirements. Any changes will be effective as of the date indicated at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

 

## 9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how the App handles your data, please contact us at:

 

- **Email**: privacy@enray.io

 

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By using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue using the App.

 

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This Privacy Policy has been created in accordance with the requirements of the App Store and relevant privacy laws.