Dispatch
Manage delivery orders, drivers, and vehicles with automatic order assignment, order groupings, and smart warnings. Paired with the Driver Assist native application for live driver tracking and order status updates at every step.
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Dispatch
Why Invest in Dispatch for F&B
Smarter Routing, Faster Deliveries
Smarter Routing, Faster Deliveries

F&B businesses that use dispatch systems have reported a 32% improvement in delivery speed [¹] and a 24% drop in complaints about delays [¹]. By efficiently assigning drivers and grouping nearby orders, dispatch software not only boosts productivity but also saves overall mileage and fuel costs. As a result, orders arrive faster, customers are happier, and restaurants see fewer complaints and cancellations.

[¹] Source: Market Growth Reports
Complete Visibility in Real Time
Complete Visibility in Real Time

With real-time driver location and smart indicators visible on a single dashboard, operators are able to handle delays proactively. At the same time, customers can track their orders live, which makes them feel confident and valued during the delivery process. In fact, 1 in 4 customers wants to know exactly when their order will arrive [²], and restaurants using real-time tracking reported a 25% increase in customer satisfaction scores [¹], giving businesses a strong competitive advantage.


[²] Source: National Restaurant Association
Multiple Order Sources, Less Chaos
Multiple Order Sources, Less Chaos
As ordering habits change with food aggregators and dark kitchens becoming increasingly common, integrated dispatch software connects all your orders into one simple, unified system. By consolidating in-house drivers, last mile partners, and cloud/dark kitchen operations, it minimizes manual errors, boosts order accuracy, and makes sure that even the most complex settings run seamlessly.
Empowered, Accountable Drivers
Empowered, Accountable Drivers
Driver tools give delivery teams the clarity and autonomy they need to perform at their best. With features for easy clock-ins, live updates, and direct access to order details and instant messaging, drivers stay accountable, punctual, and connected—closing the gap between store and customer.
F&B Dispatch Tools for Faster Deliveries, Complete Visibility and Happier Customers
Route Optimization for Faster Deliveries Automatic Order Grouping and Assignment Flexible Delivery Zones for Added Revenue
Route Optimization for Faster Deliveries

Route Optimization for Faster Deliveries

See all ready-for-delivery orders with map locations, timers, and customer details. Track routes with delivery-time targets, delay alerts, and real-time updates that show where attention is needed.

Automatic Order Grouping and Assignment

Optimize every order assignment to boost capacity and lower costs per order.

Auto-assign orders with equal driver rotation—no slips, barcode scanners, or dispatch team.

Automatically group nearby orders into efficient multi-stop routes to save time and maximize each driver’s run.

Flexible Delivery Zones for Added Revenue

Set multiple delivery areas by radius, custom polygon, or zip code with configurable options for delivery time, minimum order, and delivery radius.

Create secondary zones with custom times, minimums, and fees to maximize ROI in distant areas.

Use extra capacity during slow periods so no order opportunity is lost.

Route Optimization for Faster Deliveries

See all ready-for-delivery orders with map locations, timers, and customer details. Track routes with delivery-time targets, delay alerts, and real-time updates that show where attention is needed.

Automatic Order Grouping and Assignment

Optimize every order assignment to boost capacity and lower costs per order.

Auto-assign orders with equal driver rotation—no slips, barcode scanners, or dispatch team.

Automatically group nearby orders into efficient multi-stop routes to save time and maximize each driver’s run.

Flexible Delivery Zones for Added Revenue

Set multiple delivery areas by radius, custom polygon, or zip code with configurable options for delivery time, minimum order, and delivery radius.

Create secondary zones with custom times, minimums, and fees to maximize ROI in distant areas.

Use extra capacity during slow periods so no order opportunity is lost.

Live Tracking & Visibility
Live Tracking & Visibility

Live Tracking & Visibility

Track every driver in real time—visible in-store and to customers—for full transparency and trust.

Monitor active deliveries, track progress, and check driver availability with easy-to-read color-coded statuses. 

Get instant alerts for arrivals, completions, delays, or missed deliveries.

Live Tracking & Visibility

Track every driver in real time—visible in-store and to customers—for full transparency and trust.

Monitor active deliveries, track progress, and check driver availability with easy-to-read color-coded statuses. 

Get instant alerts for arrivals, completions, delays, or missed deliveries.

Driver Tools Clocking
Driver Tools

Driver Tools

Replace paper slips with a native mobile app giving drivers full order details instantly.

Statuses update automatically, capturing OTD, arrival, delivery, and return times.

Drivers get one-tap access to navigation, phonebook, messages, and customers calls, arrival push notifications to customers, and mid-order payment method updates with the option to accept card payments from their smartphone.

Clocking

Drivers can easily clock in and clock out with a simple QR code scan for smoother shifts and reliable attendance records.

Driver Tools

Replace paper slips with a native mobile app giving drivers full order details instantly.

Statuses update automatically, capturing OTD, arrival, delivery, and return times.

Drivers get one-tap access to navigation, phonebook, messages, and customers calls, arrival push notifications to customers, and mid-order payment method updates with the option to accept card payments from their smartphone.

Clocking

Drivers can easily clock in and clock out with a simple QR code scan for smoother shifts and reliable attendance records.
Performance Analytics
Performance Analytics

Performance Analytics

Unlock key insights to boost efficiency, reliability, and profitability.

Track unscheduled stops to spot route anomalies and keep drivers accountable.

Access reports on delivery times (OTD, arrival, return), compare estimate vs. actual OTD, and monitor fuel, mileage, and grouped-order metrics.

Performance Analytics

Unlock key insights to boost efficiency, reliability, and profitability.

Track unscheduled stops to spot route anomalies and keep drivers accountable.

Access reports on delivery times (OTD, arrival, return), compare estimate vs. actual OTD, and monitor fuel, mileage, and grouped-order metrics.

Third-party Drivers & Integrations
Third-party Drivers & Integrations

Third-party Drivers & Integrations

Scale delivery capacity without complexity.

Manage in-house and last mile drivers from one dashboard—no extra tools required.

Assign orders manually or automatically, depending on what fits your workflow.

Explore marketplace integrations

Third-party Drivers & Integrations

Scale delivery capacity without complexity.

Manage in-house and last mile drivers from one dashboard—no extra tools required.

Assign orders manually or automatically, depending on what fits your workflow.

Explore marketplace integrations