Omni-channel order management
A centralized order management system allows you to unify all orders across all channels (web, mobile, kiosk, POS, call center etc.)
Order Management
Cloud based omni-channel management of your orders workflow and reservations.
Real-time insight of your daily workflow
Monitor all the on hold or delayed orders at any given status becoming proactive on potential issues during the order lifecycle, across all stores and in real-time.
Flexible order routing
Centralized configuration of how an order is printed or displayed on a screen for each station within the store.
Smart filtering
System automatically puts on hold orders that do not meet specific criteria to minimize risk of fraud.
Orders Monitor
Orders monitor that can act as a Kitchen Display (KDS) or any type of orders view inside the store. Available on desktop, iOS & Android devices and carrying advanced features like load balancing, smart item grouping, single or multiple bumping, rush & real-time orders, audio alerts, real-time performance reports and variable layout options.
Store Monitor
Get important real-time store information, performance metrics, service alerts, kiosk device locking and more.
Order Overview
Get detailed information on a specific order including order lifecycle, customer details & profiling, recent customer activity and more, with ability to directly add a complaint or callback.
Customer Overview
Complete customer overview screen with contact information, order history, buying habits, profiling data, complaints and other activity.