Pricing

Monthly

Basic

$79 $69

€69 €59

/store /month

Plus one-time setup fee of $700 €700
(regardless of number of stores) including menu uploading & onboarding

  • check-icon Fully branded eCommerce website
    info-icon Full-featured, branded, multi-lingual web online ordering for taking orders online. Responsive retina design in 5 different resolutions for PCs, tablets and smartphones. You own your customers’ data, includes the tools to re-engage your audience and there is no fee per transaction. Visit the get started section to create a live demo of your website in minutes.
  • check-icon QR Code ordering
    info-icon Faster & contactless order taking for both QR pickup and QR table ordering.
  • check-icon Offers
    info-icon An advanced offer management system that allows you to create a vast number of different offer combinations allowing your marketing team to get creative.
  • check-icon Cross-selling
    info-icon Basic upselling of products that are displayed on basket (e.g. "Don't forget your drink”)
  • check-icon Reservations
    info-icon Accept dine-in reservations online with no fee per reservation.
  • check-icon Kitchen display & Printing options
    info-icon Various combined options to choose wether the orders will be shown on Fimble KDS (kitchen display), printed on an existing or dedicated printer or even sent to your existing POS directly.
  • check-icon Communication log & Templates
    info-icon A complete history of all customer communications to and from your customers together with the ability to dynamically manage the content of ther automatic emails like “thank you for your order”, “Here is a coupon for your recent complaint”, etc.
  • check-icon Reports
    info-icon A large set of reports with valuable insights covering all the modules included in your plan.
  • Standard features included on every plan:
    info-icon Standard features are included οn every Fimble plan
  • check-icon No Order Commissions
    info-icon Fimble allows you to scale your business with no order commissions, hidden fees or binding contracts.
  • check-icon Management of products, raw materials, customers, orders, staff, stores
    info-icon An intuitive set of tools to dynamically manage products & staff, change prices, cancel orders and everything else you will need to efficiently manage your daily workflow through centralized omni-channel order management system.
  • check-icon Management of content & Marketing material
    info-icon Real-time dynamic management of content and marketing material across all channels, including pages, banners, blog posts and more
  • check-icon Unlimited products, customers, staff members & historical data
    info-icon There is no limit to the data you can store and we offer unlimited seats (user licenses) for each of your locations.
  • check-icon Bring your own domain
    info-icon Link your own domain to offer a more branded experience for your customers.
  • check-icon Training
    info-icon Every installation comes with training before launching your system. Basic support includes 4 hours of training, Advanced 6 hours and Professional 8 hours. Additional training options are also available.
  • check-icon Media Pack
    info-icon A media kit including a number of banners manually created for your business, which you can share with your social media audience to gain initial or additional traction.
  • check-icon Ticketing & Chat technical support
    info-icon Depending on your subscription plan, we can support you via ticketing, chat, email or phone. Additional SLA options for priority, dedicated or 24/7 support are available upon request.
  • check-icon 10 Free consulting hours
    info-icon The Basic Plan includes a package of 10 free hours (valued at $850/€700) that you can use at your discretion for Business Consultation, Content Management, Retraining, Further Development, and Creative. In case of depletion of these hours, you can pre-purchase a new pack with a minimum of 10 hours at a discounted rate of $70/€55 per working hour.
  • check-icon Access to an account manager
    info-icon Access to a personal account manager, to discuss any requests, ideas or concerns. Priority support will be provided during the first store launch.

Advanced

$119 $99

€109 €89

/store /month

Plus one-time setup fee of $1,000 €1.000
(regardless of number of stores) including menu uploading & onboarding

  • Everything on BASIC Plan, plus:
  • check-icon Coupons
    info-icon Dynamic management of one-off or recurring coupons/vouchers with a dedicated coupon page, coupon code generation, code import tool, redemption limits and linked with complaint types ("Sorry" coupons).
  • check-icon Rewards
    info-icon Rewards/Loyalty program management with points accumulation & redemption options, loyalty levels, gift association, and customer segmentation (requires extra features).
  • check-icon Complaints
    info-icon Complaint type tracking and management module that helps you receive complaints and customer feedback with ease, alert specific staff members based on complaint and one-click assignment of sorry coupons to your customers for their next order.
  • check-icon Upselling
    info-icon Upselling upgrade options that are displayed in the product page to link sizes and combos (e.g., “Go large for $1 or upgrade your menu for $2”)
  • check-icon Gifts
    info-icon Dynamically manage the gifts you offer to your contests, rewards programs or both. Supports product gifts, coupons, or even gifts from 3rd party vendors.
  • check-icon Competition
    info-icon Track your competition with competitors data, price monitor and geographical report.
  • check-icon Contests
    info-icon Setup your own contests, link gifts, declare winners and more.
  • check-icon Forms & Checklists
    info-icon Dynamically create surveys for collecting customer data, customer feedback, staff recommendations, and more. Also, with checklists, you can define your daily processes and have your staff follow your business guidelines.
  • check-icon Extra Email technical support
    info-icon Depending on your subscription plan, we can support you via ticketing, chat, email or phone. Additional SLA options for priority, dedicated or 24/7 support are available upon request.
  • check-icon Extra 5 Free consulting hours
    info-icon The Advanced Plan includes a package of 15 free hours (valued at $1,275/€1.050) that you can use at your discretion for Business Consultation, Content Management, Retraining, Further Development, and Creative. In case of depletion of these hours, you can pre-purchase a new pack with a minimum of 10 hours at a discounted rate of $70/€55 per working hour.

Professional

$239 $199

€209 €179

/store /month

Plus one-time setup fee of $1,800 €1.800
(regardless of number of stores) including menu uploading & onboarding

  • Everything on ADVANCED Plan, plus:
  • check-icon Dispatch & Vehicle Management
    info-icon Efficient management of delivery orders, drivers and vehicles, with automatic order assignment, smart warnings, and real-time driver tracking (requires extra feature).
  • check-icon HR (Recruitment, Training & Scheduling)
    info-icon A complete set of HR tools including job openings management, recruitment processes, candidate screening, interview management, employee training, leaves management and scheduling
  • check-icon Staff Portal
    info-icon Dedicated employee portal to access messaging, announcements, leave requests, schedule, training material, knowledge base and more.
  • check-icon Inventory
    info-icon Efficient management of warehouses, inventory counts and waste together with low stock warnings, real-time omni-channel connection and detailed analytics.
  • check-icon Vendors
    info-icon Dynamic Vendor management with automated purchase orders & receivals, purchase & supply requirements, price history and a dedicated vendor portal.
  • check-icon Food Cost
    info-icon Recipes, food cost, paper cost, and operational cost analysis including ideal food cost reports.
  • check-icon Labor Cost
    info-icon Detailed labor cost analysis including staff meals and ideal labor cost reports.
  • check-icon Equipment & Maintenance
    info-icon Equipment & Asset management with service history and maintenance alerts.
  • check-icon Red Book & Incident Management
    info-icon Record Red Book entries and incidents per location.
  • check-icon Extra Phone technical support
    info-icon Depending on your subscription plan, we can support you via ticketing, chat, email or phone. Additional SLA options for priority, dedicated or 24/7 support are available upon request.
  • check-icon Extra 10 Free consulting hours
    info-icon The Professional Plan includes a package of 25 free hours (valued at $2,125/€1.750) that you can use at your discretion for Business Consultation, Content Management, Retraining, Further Development, and Creative. In case of depletion of these hours, you can pre-purchase a new pack with a minimum of 10 hours at a discounted rate of $70/€55 per working hour.

Custom Solution

We also offer custom solutions, tailor-made consulting or a combination of the features in the above plans to create a custom plan and meet your business needs.

Volume Discount

We offer volume discounts for networks over 10 and 50 locations. Contact one of our sales representatives for more detailed information.

Extra Features

  • Fimble Mobile Applications icon

    Mobile Applications

    Read More

    Native iPhone, iPad, Android phone, Android tablet and Huawei phone applications

    $2,950 €2.450

    +$9/store/mo
    (paid annually)
    +€9/store/mo
    (paid annually)

  • Fimble Driver Assist icon

    Driver Assist

    Read More

    Native driver application acting as a companion to the dispatch module and providing necessary order information, new statuses and real-time tracking

    $1,250 €1.100

    +$9/store/mo
    (paid annually)
    +€9/store/mo
    (paid annually)

  • Fimble POS icon

    POS

    Read More

    Next-generation Point of Sale for servers, cashiers or call center agents, available for desktop, iOS or Android devices

    $1,250 €1.100

    +$59/store/mo
    (paid annualy)
    +€49/store/mo
    (paid annualy)

  • Fimble Caller ID icon

    Caller ID

    Read More

    Local application to identify your caller ID and open the customer file/new order screen automatically

    $59 €49

    /store
    one-time cost
    /store
    one-time cost

  • Fimble Kiosk Ordering icon

    Kiosk Ordering

    Read More

    Easy & unattended kiosk ordering application for Windows or Android devices

    $1,250 €1.100

    +$49/kiosk/mo
    (paid annually)
    +€39/kiosk/mo
    (paid annually)

  • Fimble Table Ordering icon

    Table Ordering

    Read More

    Allow your customers to self-order through an iOS or Android tablet application from the table

    $2,450 €2.200

    one-time cost one-time cost

  • Fimble Store Manager / Franchisee Portal icon

    Store Manager / Franchisee Portal

    Portal companion for managing tickets, equipment maintenance, training, company-wide messaging, knowledge base articles and more

    $2,950 €2.450

    one-time cost one-time cost

  • Fimble Field Audits & Tasks icon

    Field Audits & Tasks

    Supervise your network performance with tasks, field audits, visits, questionnaires, checklists and more, through a native tablet application

    $2,950 €2.450

    +$9/store/mo
    (paid annually)
    +€9/store/mo
    (paid annually)

  • Fimble Digital Signage icon

    Digital Signage

    Upload & schedule your signage media through a centralized cloud management

    $59 €49

    /monitor/year /monitor/year

  • Fimble Customer Segmentation icon

    Customer Segmentation

    Read More

    Static & dynamic customer segmentation for improved targeting & reporting

    $2,950 €2.450

    one-time cost one-time cost

  • Fimble Blog icon

    Blog

    An integrated blog for your website to connect with your audience with news, posts, or press releases

    $390 €290

    one-time cost one-time cost

  • Fimble API Access icon

    API Access

    Allow Fimble data access to third party software

    $2,450 €2.200

    one-time cost one-time cost

  • Fimble Whitelabel icon

    Whitelabel

    Read More

    Remove Fimble logo and any reference from the website footer, applications' splash screen & emails

    $TBD €TBD

    one-time cost one-time cost

  • Fimble Consulting icon

    Consulting

    Read More

    An experienced consultant can help you get the maximum out of the product

    $TBD €TBD

Used by 5600+ restaurants globally

We help businesses in 45 countries show their talent

Dominos

Burger King

Hardee's

Wagamama

Cafe Nero

Paul

Jamie’s Italian

Goody's

L'artigiano

Coffee Lab

Big Bad Wolf

The president