Pricing

Monthly

Annually (Save up to 20%)

Basic

/store /month

Plus one-time setup fee of $700 €700
(regardless of number of stores) including menu uploading & onboarding

Fully branded eCommerce website

Full-featured, branded, multi-lingual web online ordering for taking orders online. Responsive retina design in 5 different resolutions for PCs, tablets and smartphones. You own your customers’ data, includes the tools to re-engage your audience and there is no fee per transaction. Visit the get started section to create a live demo of your website in minutes.
QR Code ordering

Faster & contactless order taking for both QR pickup and QR table ordering.
Offers

An advanced offer management system that allows you to create a vast number of different offer combinations allowing your marketing team to get creative.
Cross-selling

Basic upselling of products that are displayed on basket (e.g. "Don't forget your drink”)
Reservations

Accept dine-in reservations online with no fee per reservation.
Kitchen display & Printing options

Various combined options to choose wether the orders will be shown on Fimble KDS (kitchen display), printed on an existing or dedicated printer or even sent to your existing POS directly.
Communication log & Templates

A complete history of all customer communications to and from your customers together with the ability to dynamically manage the content of ther automatic emails like “thank you for your order”, “Here is a coupon for your recent complaint”, etc.
Reports

A large set of reports with valuable insights covering all the modules included in your plan.
Standard features included on every plan:

Standard features are included οn every Fimble plan
No Order Commissions

Fimble allows you to scale your business with no order commissions, hidden fees or binding contracts.
Management of products, raw materials, customers, orders, staff, stores

An intuitive set of tools to dynamically manage products & staff, change prices, cancel orders and everything else you will need to efficiently manage your daily workflow through centralized omni-channel order management system.
Management of content & Marketing material

Real-time dynamic management of content and marketing material across all channels, including pages, banners, blog posts and more
Unlimited products, customers, staff members & historical data

There is no limit to the data you can store and we offer unlimited seats (user licenses) for each of your locations.
Bring your own domain

Link your own domain to offer a more branded experience for your customers.
Training

Every installation comes with training before launching your system. Basic support includes 4 hours of training, Advanced 6 hours and Professional 8 hours. Additional training options are also available.
Media Pack

A media kit including a number of banners manually created for your business, which you can share with your social media audience to gain initial or additional traction.
Ticketing & Chat technical support

Depending on your subscription plan, we can support you via ticketing, chat, email or phone. Additional SLA options for priority, dedicated or 24/7 support are available upon request.
10 Free consulting hours

The Basic Plan includes a package of 10 free hours (valued at $850/€700) that you can use at your discretion for Business Consultation, Content Management, Retraining, Further Development, and Creative. In case of depletion of these hours, you can pre-purchase a new pack with a minimum of 10 hours at a rate of $85/€70 per working hour.
Access to an account manager

Access to a personal account manager, to discuss any requests, ideas or concerns. Priority support will be provided during the first store launch.

Get Started

Advanced

/store /month

Plus one-time setup fee of $1,000 €1.000
(regardless of number of stores) including menu uploading & onboarding

Everything on BASIC Plan, plus:
Coupons

Dynamic management of one-off or recurring coupons/vouchers with a dedicated coupon page, coupon code generation, code import tool, redemption limits and linked with complaint types ("Sorry" coupons).
Rewards

Rewards/Loyalty program management with points accumulation & redemption options, loyalty levels, gift association, and customer segmentation (requires extra features).
Complaints

Complaint type tracking and management module that helps you receive complaints and customer feedback with ease, alert specific staff members based on complaint and one-click assignment of sorry coupons to your customers for their next order.
Upselling

Upselling upgrade options that are displayed in the product page to link sizes and combos (e.g., “Go large for $1 or upgrade your menu for $2”)
Gifts

Dynamically manage the gifts you offer to your contests, rewards programs or both. Supports product gifts, coupons, or even gifts from 3rd party vendors.
Competition

Track your competition with competitors data, price monitor and geographical report.
Contests

Setup your own contests, link gifts, declare winners and more.
Forms & Checklists

Dynamically create surveys for collecting customer data, customer feedback, staff recommendations, and more. Also, with checklists, you can define your daily processes and have your staff follow your business guidelines.
Extra Email technical support

Depending on your subscription plan, we can support you via ticketing, chat, email or phone. Additional SLA options for priority, dedicated or 24/7 support are available upon request.
Extra 5 Free consulting hours

The Advanced Plan includes a package of 15 free hours (valued at $1,275/€1.050) that you can use at your discretion for Business Consultation, Content Management, Retraining, Further Development, and Creative. n case of depletion of these hours, you can pre-purchase a new pack with a minimum of 10 hours at a rate of $85/€70 per working hour.

Get Started

Professional

/store /month

Plus one-time setup fee of $1,800 €1.800
(regardless of number of stores) including menu uploading & onboarding

Everything on ADVANCED Plan, plus:
Dispatch & Vehicle Management

Efficient management of delivery orders, drivers and vehicles, with automatic order assignment, smart warnings, and real-time driver tracking (requires extra feature).
HR (Recruitment, Training & Scheduling)

A complete set of HR tools including job openings management, recruitment processes, candidate screening, interview management, employee training, leaves management and scheduling
Staff Portal

Dedicated employee portal to access messaging, announcements, leave requests, schedule, training material, knowledge base and more.
Inventory

Efficient management of warehouses, inventory counts and waste together with low stock warnings, real-time omni-channel connection and detailed analytics.
Vendors

Dynamic Vendor management with automated purchase orders & receivals, purchase & supply requirements, price history and a dedicated vendor portal.
Food Cost

Recipes, food cost, paper cost, and operational cost analysis including ideal food cost reports.
Labor Cost

Detailed labor cost analysis including staff meals and ideal labor cost reports.
Equipment & Maintenance

Equipment & Asset management with service history and maintenance alerts.
Red Book & Incident Management

Record Red Book entries and incidents per location.
Extra Phone technical support

Depending on your subscription plan, we can support you via ticketing, chat, email or phone. Additional SLA options for priority, dedicated or 24/7 support are available upon request.
Extra 10 Free consulting hours

The Professional Plan includes a package of 25 free hours (valued at $2,125/€1.750) that you can use at your discretion for Business Consultation, Content Management, Retraining, Further Development, and Creative. In case of depletion of these hours, you can pre-purchase a new pack with a minimum of 10 hours at a rate of $85/€70 per working hour.

Get Started

Custom Solution

We also offer custom solutions, tailor-made consulting or a combination of the features in the above plans to create a custom plan and meet your business needs.

Volume Discount

We offer volume discounts for networks over 10 and 50 locations. Contact one of our sales representatives for more detailed information.

Extra Features

Mobile Applications
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Native iPhone, iPad, Android phone, Android tablet and Huawei phone applications

$2,950 €2.450

+$9/store/mo
(paid annually) +€9/store/mo
(paid annually)
Driver Assist
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Native driver application acting as a companion to the dispatch module and providing necessary order information, new statuses and real-time tracking

$1,250 €1.100

+$9/store/mo
(paid annually) +€9/store/mo
(paid annually)
POS
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Next-generation Point of Sale for servers, cashiers or call center agents, available for desktop, iOS or Android devices

$1,250 €1.100

+$59/store/mo
(paid annualy) +€49/store/mo
(paid annualy)
Caller ID
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Local application to identify your caller ID and open the customer file/new order screen automatically

$59 €49

/store
one-time cost /store
one-time cost
Kiosk Ordering
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Easy & unattended kiosk ordering application for Windows or Android devices

$1,250 €1.100

+$49/kiosk/mo
(paid annually) +€39/kiosk/mo
(paid annually)
Table Ordering
Read More
Allow your customers to self-order through an iOS or Android tablet application from the table

$2,450 €2.200

one-time cost one-time cost
Store Manager / Franchisee Portal

Portal companion for managing tickets, equipment maintenance, training, company-wide messaging, knowledge base articles and more

$2,950 €2.450

one-time cost one-time cost
Field Audits & Tasks

Supervise your network performance with tasks, field audits, visits, questionnaires, checklists and more, through a native tablet application

$2,950 €2.450

+$9/store/mo
(paid annually) +€9/store/mo
(paid annually)
Digital Signage

Upload & schedule your signage media through a centralized cloud management

$59 €49

/monitor/year /monitor/year
Customer Segmentation
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Static & dynamic customer segmentation for improved targeting & reporting

$2,950 €2.450

one-time cost one-time cost
Blog

An integrated blog for your website to connect with your audience with news, posts, or press releases

$390 €290

one-time cost one-time cost
API Access

Allow Fimble data access to third party software

$2,450 €2.200

one-time cost one-time cost
Whitelabel
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Remove Fimble logo and any reference from the website footer, applications' splash screen & emails

$TBD €TBD

one-time cost one-time cost
Consulting
Read More
An experienced consultant can help you get the maximum out of the product

$TBD €TBD